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Library & Learning Services: Policies and Privacy Notices

Privacy Notice: Library Platforms

You can find out more about AECC University College and how we handle your data in the AECC University College Privacy Policy. In addition to this policy, this website manages your information as follows:
Cookies on this website
To use this platform, the system writes one or more cookies in your browser. These cookies are not shared with any third parties. Find out more about Cookies from

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, Twitter widget, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. See the following for more information:
Twitter: Privacy Policy and Cookies Use.
Google (including YouTube): Privacy Policy.

Google Analytics is used to analyse the use of this website. Google Analytics gathers information about website use via cookies. The information gathered relating to our website is used to create reports about the use of our website. See Google's Privacy Policy for more information. Springshare analytics are built into this website and store your IP address and browser information in server logs to generate anonymised usage statistics. AECC University College uses these statistics to inform us on the use of library content, and the information is not shared with any third parties.

When submitting a question to LibAnswers, your name and contact details will be used to provide a response to your query. The information you provide in live chats and the transcript are saved for quality and training purposes. If you leave a comment, the comment and its metadata are retained indefinitely for publication on LibAnswers.
Electronic forms 
We use electronic forms to gather personal information for purposes directly related to a service for example, requesting Inter-Library loan.  Email enquiries to general Library and Learning Services email addresses or individual members of staff may also include personal information.  The information collected will only be used in relation to that service or purpose for which it was given and will be retained as set out in our retention policy.

Data retention
Springshare, our data processor runs annual data cleansing on personal data to remove it from our systems.
Please note
The Library and Learning Services website and related components may contain links to other external websites. Although the University College will have used its best endeavours to confirm that external sites comply with European and UK legislation the University College is not responsible for the privacy practices of such other sites. When you leave our site please be sure to read the privacy statements of each website that collects personal data about you. This privacy policy applies solely to information collected by AECC University College.